How Can We Help?
Find answers to common questions or contact our support team.
Getting Started
Set up your account, add properties, and learn the basics.
- Creating your account
- Adding your first property
- Inviting team members
- Understanding user roles
Properties & Units
Manage properties, units, and occupancy tracking.
- Adding and editing properties
- Managing unit details
- Tracking occupancy status
- Property archiving
Tenants
Tenant records, leases, and communications.
- Adding tenant information
- Managing lease agreements
- Tenant communication history
- Move-in and move-out workflows
Inspections
Inspection workflows, templates, and compliance.
- Creating inspection templates
- Conducting inspections
- Photo documentation
- HUD inspection preparation
Maintenance
Work orders, tracking, and contractor management.
- Creating maintenance requests
- Assigning work orders
- Tracking completion status
- Maintenance reports
Documents
Document storage, organization, and sharing.
- Uploading documents
- Organizing by property
- Document sharing
- Storage limits
Team Management
Users, roles, and permissions.
- User roles explained
- Inviting team members
- Managing permissions
- Removing team members
Tenant Portal
Self-service features for tenants.
- Enabling tenant portal
- Tenant login process
- Tenant-submitted requests
- Document access for tenants
Billing & Plans
Subscriptions, invoices, and payment.
- Subscription plans
- Upgrading your plan
- Payment methods
- Invoices and receipts
Still Need Help?
Our support team is here to help. Reach out and we will get back to you within one business day.
Contact Support